Are you actively engaged at work? Do you trust your colleagues and leaders? What aspects of your organization do you feel create a positive environment; and where do you think your company is lacking? These are questions HR and FM leaders across the globe are consistently seeking answers to. The overwhelming response, from survey after survey, is that most workers are happiest (and most productive) when their workspace is designed to fit their dynamic needs. In essence, when it is “human-centric.”
“Our most recent survey shows the business value of human-focused practices in creating a workplace culture that makes employees feel happier and more committed to staying with a company. Social recognition taps into the discretionary energy of the workplace, empowering people to deliver the best work of their lives, and enabling companies to operate at their full potential.“ –Eric Mosley, CEO of Globoforce
Since there is a direct correlation between a happy workforce and organizational success, it stands to reason that a more human-centric work environment yields a positive outcome for stakeholders and customers, as well.
Are you debating what changes your enterprise can make to create a more positive culture? Read on, as we explore four methodologies companies are adopting to ensure a more human-focused environment.
1) An Inclusive Culture
In the past, the only members of the workforce with a voice were stakeholders and executives. While this was effective for decades, evidence reveals this is no longer enough. Employees now strive to be more involved in the big picture. It’s no longer enough for them to show up, do their work, and go home each day.
We’ve all heard the term “Happy wife, happy life.” In the workplace, happy employee equals happy employer. Globoforce’s study revealed that 83% of those surveyed are more actively engaged when their efforts and voices are recognized. This led to 81% higher commitment to their employer.
Industry leaders recognize that organizational success is hinged on diversity in the workplace. Empowerment comes from respect and having a voice, both collectively and on an individual level. In the wise words of attorney and diversity consultant Verna Myers, “Diversity is being invited to the party. Inclusion is being asked to dance.”
2) A Mobile Workplace
Technology has forever changed how we work. On the train, in a car, or in a coffee shop – we can now complete our work from virtually anywhere (and at any time). We no longer have to be tethered to a desk all day. Workspaces are regularly being transformed to meet the dynamic needs of employees. We can collaborate with teams in a huddle room and then move to a quiet space to complete projects that require more focus and individual work. A more human-focused work environment recognizes and accommodates these diverse needs, reaping the rewards of increased productivity in the process.
3) Intuitive Workplace Tools
How many times has your productivity been impeded because a business tool wasn’t working properly or was simply too difficult to use? A recent survey by JLL revealed that 48% of polled employees feel their productivity could be enhanced through the adoption of more user-friendly business tools. Effective software and mobile applications should not require assistance from IT or a help desk.
4) Healthy Employees Are More Productive Employees
As organizations move towards a more human-centric, flexible environment, many are finding their real estate being underutilized. When making the transition, leaders work with employees to identify how this space can be arranged to enhance their wellbeing. From fitness centers to concierge desks and meditation rooms, this strategy helps improve work-life balance, enabling workers to better focus on the task at hand.
The only fact that remains consistent in the business world is that there is no one-size-fits-all model for every organization. More is expected of employees in today’s professional landscape than ever before. As a result, more is expected of the employers, as well. The decisions we make are directly tied to the workplace culture, ultimately defining the message we send, not only to our employees, but to our customers. Thoughtfully designed facilities and workplace strategies are directly tied to employee empowerment, engagement, and, ultimately, performance. Prioritizing the human experience is essential to organizational success and the benefits are immeasurable.