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Proactive vs. Reactive Behaviors – Plan Forward For A Positive Impact

Have you ever been out to a restaurant or bar and, before asking for refills or items such as condiments or extra silverware, the server brought them to you? It’s as if they were predicting your needs and acting, accordingly. Most of us would reward this type of service with better gratuity and, more than likely, share the positive experience with others. This is an example of proactive behavior in action.

In business, proactive behaviors and decisions also tend to have a positive impact on both customers and employees. Identifying potential problems or weaknesses in a system, monitoring and predicting supplies needs, or planning for new real estate acquisitions and designs can all fall under the proactive umbrella. We’re going to examine real estate management and occupancy planning through proactive, as well as reactive behaviors, and see how these styles can affect the outcomes. Understanding how reactive and proactive behaviors affect your business, organization, or entire industry, you can maximize your productivity and overall successes greatly.

Planning and Prospering

It seems rather obvious to consider planning for the future to ensure success. Still, so many of us find day to day work and personal life so demanding than we fail to properly plan for the future at all. Consider retirement planning. Approximately 60% of American workers know that retirement savings and planning is important, but only about half that number are saving for retirement at all. Knowing you need to do something and following through can be worlds apart, at times. Now, apply the planning motif to how we approach our day to day work and even less of us are planning forward effectively.

When you are thinking proactively, however, you are able to assess needs and changes before they become critical and hinder or prohibit productivity. Take real estate management, for example.  If you are able to predict the need for more employee space, more effective space design for collaboration, or added space for equipment, you can budget for these needs, prior to actually making the additions. This allows your financials to gradually accept the added expenditures, instead of needing large amounts of capital, all at once. Additionally, you can bring on more people and equipment in a similar, gradual manner.

Act and React

How can you predict the needs of your business effectively? If you’re in a managerial position, taking the initiative to make predictive and proactive decisions rather than waiting for problems to arise is often the biggest difference between progress and success. Simply surviving from day to day can still be considered progress, even if it causes great stress and doesn’t really solve internal problems. The company is moving forward, but at what cost?

Conversely, knowing the service records and prescriptive maintenance on equipment and company systems, understanding spatial and employee requirements for positive growth, or even predicting where your particular industry is headed gives you the ability to make decisions and implement necessary changes. And, with an engaged workforce, your organization stands to increase productivity by up to 25%. Let’s examine how these differing responses, ultimately, impact the entire organization, including the bottom line.

Real Estate Management

Reactive says: Our productivity numbers have stagnated and we need to shake things up. Move personnel and see what we need to do next, once they’re in place. Let’s also hire additional workers to push productivity.

Proactive says: We can determine the needed space for the future, based on our past and current data, relating to productivity and workforce movements and occupancy. We can even identify areas not being utilized and make changes there first, with real estate additions to follow. Plan on hiring 10% more workers in two months, as our redesigns will be completed and we’ll have surplus funds created through the positive utilization of existing space.

Again, a proactive approach looks for answers before the situation becomes critical and uses actual facts and figures to make informed choices, not emotional responses. These thorough insights help companies make the most of the spaces they currently have or will have, in the future. And occupancy planning helps bottom lines.

While most organizations understand the benefits of occupancy data, many aren’t utilizing it for various reasons. In fact, a recent survey of 50 top businesses found that nearly two-thirds of those surveyed understood the benefits of analyzing occupancy data, but either didn’t have the tools or training to capitalize on the numbers.

Fortunately, this is our business and we understand that real estate forecasting and occupancy planning software is the critical piece to effective use of space, resources, and company financials.

Positive and Proactive

With Spacetrack, our clients are often our best sales team. From their own testimonials, they express the apprehension and confusion which was present, when previously considering data analyzation and occupancy planning. Their numbers were inaccurate, not fully integrated into the planning, tied up in complex applications or processes, or overlooked altogether, due to time and labor constraints. This inefficiency, in turn, was costing tens of thousands, if not millions of dollars, annually. Once our systems were online and in full swing, these same companies were able to cut costs and maximize their available real estate holdings.

When we move with a purpose, the decisions connect and work with each other. When we react, we are making decisions based on the position we’re being forced into. Which would you rather be doing?

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