Today’s facilities manager is tasked with the complex job of transforming the workplace into a space that supports the workforce, as well as long-term organizational goals. As the business landscape becomes increasingly more complicated and a fourth generation of employees enters the workforce, the FM’s strategy becomes equally as complex. A successful strategy must be comprehensive, introducing the latest in technological innovations and offering employees the support needed to thrive on an individual level and as a team.
Historically, departments have stayed within the boundaries of their defined roles, leaving each to their own area of expertise. Leaders are now realizing the value of cross-departmental collaboration when developing and implementing new workplace strategies. When Human Resources, Facilities Management, and Information Technology teams gather at the table, productivity and employee engagement increases and organizational efficiency is realized. The end result: a significant and positive impact on the bottom line.
Information Technology’s Contribution to Workplace Strategies
Enterprises striving to lead for a leadership position must invest in a technology foundation that can support their workforce’s evolving needs. Mobility, access to real-time data, and employee collaboration are all critical demands. Barriers of space and time must be broken, freeing the workforce to work more efficiently and, ultimately, more productively.
Our dependence on technology has made the IT department’s role vital to the health of the organization. Data must be gathered, maintained, and properly distributed. Business decisions are made, based on the most up-to-date information, with far-reaching consequences. IT is the most equipped to assist in making decisions regarding what tech tools best fit your organization’s needs, how and where these tools fit into transforming the work space, and the impact these changes will have on other workplace tools.
Human Resources’ Contribution to Workplace Strategies
The HR department’s primary role is to identify and address the workforce’s needs and concerns. While HR’s success is largely dependent upon how well the FM and IT departments perform their jobs, their deeper understanding of what keeps employees engaged is invaluable. Real-time data, relevant business tools, and the specialized knowledge each department brings to the table ensures a more seamless implementation of new workplace strategies. Space management efficiency is enhanced and employee productivity increases. By recognizing the impact one has on the other, enterprises are reinvesting in their two greatest assets.
“The C-suite now recognizes the importance of creating workspaces that are engaging, collaborative, and promote happy employees. That’s how to get and retain the top-tier people who produce innovation and profitability.” –Elizabeth Dukes, co-founder and CMO of iOFFICE
Interdepartmental Collaboration Benefits the Entire Workforce
When FM, IT, and HR contribute to an organization’s workplace strategy, the results are measurable and extensive:
- Each facet of the business is represented by the most qualified individual.
- Insights regarding the workplace, technology, and workforce are gained, ensuring both current and future concerns are properly addressed.
- Workforce experience is enhanced, leading to heightened employee engagement.
As the facilities manager, you are on an interminable quest to increase revenue growth. More recent studies point to a correlation between the workspace, modern technology, and the workforce. While challenging, creating a flexible and efficient office design, equipped with the proper business tools, fosters employee innovation and, ultimately, productivity. An inspired workforce can lead your organization to record profits and leadership status in record time.